Frequently Asked Questions
Everything you need to know about your Sun Mountain gear and orders.
What is the standard shipping timeframe for golf bags and carts?
Most in-stock items are processed within 1-2 business days. Standard ground shipping typically takes 3-7 business days depending on your location within the continental United States.
How do I clean and maintain my Sun Mountain golf bag?
We recommend using a mild soap and warm water solution with a soft cloth. Avoid using harsh chemicals or power washers, and always allow the bag to air dry completely in a shaded area before storage.
What is your return policy for performance outerwear?
You may return unworn, unwashed items with original tags attached within 30 days of purchase. Please note that customized or embroidered items are final sale and cannot be returned.
Does Sun Mountain offer a warranty on push carts?
Yes, our push carts are backed by a three-year warranty on the frame and a one-year warranty on components like wheels, straps, and accessories against manufacturing defects.
Can I order replacement parts for my golf bag or cart?
Absolutely. We stock various replacement parts including rain hoods, beverage holders, and wheel kits. Please contact our customer service team with your model name to ensure compatibility.
Do you offer international shipping?
Currently, our website only processes orders within the United States and Canada. For other international inquiries, please use our 'Find a Retailer' tool to locate an authorized distributor in your region.